Client Feedback

“We prepared and have regularly reviewed the VAT Solutions ‘Contract Restructuring’ arrangement, and have no hesitation in supporting its viability from a sector regulatory and legal perspective. Given the careful research and detailed, quality backing which VAT Solutions put into their work, and at a time when health and social care needs as much assistance as possible to sustain itself, then it is an opportunity which I would urge any care group to explore with them.”Paul Ridout, Ridouts Professional Services Ltd

“Rob and his company (VAT Solutions) have been working in Northern Ireland with the nursing home sector over the last few years. They, and he, have been professional and effective in the work they have undertaken, and have also shown an appreciation of their clients’ needs throughout that time.”John Compton CBE, Former Chief Executive Health and Social Care Board (Northern Ireland)

“Having had advice from our VAT Solutions Account Manager, who fully understood our set up, systems and staff, and also from the VAT Solutions’ ex HMRC trainer who worked with us onsite, we now have a fee invoicing/contract management process in place which is so much more efficient. Everything is centralised, my finance team work much more closely with our LA and CCG and it was the VAT Solutions team who facilitated this relationship as part of their service. We can now easily keep track of, and monitor, every resident’s fees and contract which was not possible with our old system. In addition, my team is now trained in VAT aspects which are applicable to our care provision and they know how to identify VAT within our invoices going forward.”Managing Director, Regional Care Group, Yorkshire

“As Care providers with 25 care homes and 50 specialist residential units throughout the UK, we are constantly receiving calls and mailings from firms claiming to be able to get VAT back for us. I was finally persuaded, by a fellow Care Home owner, who had done a Kingscrest claim successfully, to speak with Rob Burton at VAT Solutions. Rob assured me that the process wouldn’t cost me a penny until I had recovered the VAT, and I was impressed with the result, both in the way VAT Solutions worked with us and the value of the claim. I can see now why they have successfully handled a large number of claims and I recommend speaking with VAT Solutions about a Kingscrest claim for your care home.”John Hill, Managing Director, Hillcare Ltd & Heathcotes Ltd

“A colleague with a number of care homes alerted me to the potential benefits and success of Kingscrest claims for care home operators throughout the UK. Based on this information, I didn’t hesitate to engage VAT Solutions to undertake a claim on behalf of the Group, safe in the knowledge that, as the leading specialists in their field, they have very successfully handled many Kingscrest claims over a number of years. Our claim was handled expediently, with minimal work involved for my staff throughout the process, resulting in substantial benefits for the business. The team at VAT Solutions were extremely professional and kept me updated all the way through the claim process. I am very pleased with the result and would certainly recommend talking to VAT Solutions about Kingscrest VAT recovery for your business, whether you are considering a claim for one care home or a number of care homes.”Chief Financial Officer, National Care Group

“The team at VAT Solutions, made the entire process as smooth and seamless as possible. They were, and still are, an invaluable extension to our finance function and continue to offer us support and advice post-implementation and beyond.”Ian Jarvis, Group Finance Director, Kingsley Healthcare

“They are quite happy to get their hands dirty doing the work that larger firms may shy away from and they are very much bought into the concept of only earning when their clients benefit from the advice they provide. They have significant knowledge of and relationships with local authorities, and these enable them to deliver what they promise.”David Manson, CEO, Keys Group

“They were with us every step of the way throughout restructuring and implementation and their dedicated trainer worked with our finance team. We really appreciate their ongoing support whenever we need it and they form a ‘niche’ extension to our finance department, plus the opportunity they presented to our business has delivered real benefits above and beyond the norm. It is the contacts, relationships and reputation which they hold within the sector, coupled with their in depth knowledge of the workings of the care industry, that allow them to maximise the commercial benefit to care operators like us.”John Hill, Hill Care Ltd

“In addition to the obvious financial benefits which they have delivered to us, VAT Solutions have always been a pleasure to work with. Professionalism and experience are a given within Rob’s team, but they are also a friendly, approachable bunch. They certainly form a welcome addition of practical expertise and advice to my business and have provided a useful education in the importance of VAT issues in our commercial decision making process.”Desmond MCLoughlin, Bloomfields (Northern Ireland)

“VAT Solutions are thorough, professional and have proved themselves to be a ‘safe pair of hands’ with their contract restructuring arrangement. They have not only worked collaboratively to deliver results, but have project-managed the entire process to remove operational impact and are consistently on hand to assist.”Ted Smith, Chairman of G-Square Healthcare Advisory Board, Non-Executive Chairman of Accomplish Group and Keys Group