Meet The Team

About Us

VAT Solutions was founded by Rob Burton in 2004, with the aim of providing dedicated and independent VAT advice to a range of businesses in the Healthcare sector, from the small entrepreneur through to medium sized businesses and large fully listed multinational clients.

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As a leading indirect tax specialist for the Healthcare sector, VAT Solutions offers help and advice in handling the numerous regulations associated with VAT; providing a professional and tailored service designed to meet your needs and offering innovative solutions to maximise your VAT position. With over 30 years’ experience of tax in the Healthcare sector, VAT Solutions understands the challenges faced by businesses in this sector; our aim, therefore, is to provide innovative solutions to maximise your opportunities and mitigate costs both now and in the future. We pride ourselves on developing strong relationships with our clients by understanding their needs and believe our expertise is underlined by the strength and diversity of our client portfolio.

01 About Us

Meet The Team

Rob Burton Director

An indirect tax professional with over 35 years’ experience. Rob began his indirect tax career with HMRC providing VAT assurance on regional and multi...

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Rob Burton Director

An indirect tax professional with over 35 years’ experience. Rob began his indirect tax career with HMRC providing VAT assurance on regional and multinational businesses and concluded it with the HMRC Internal Audit Division reporting direct to the Commissioners of HMRC.

He joined Arthur Andersen in 1998 specialising in providing VAT advice to a large portfolio of clients ranging from small to medium sized businesses through to large multinational FTSE 100 and Global 500 clients.  He subsequently worked for 3 of the top 4 global professional services firms including Deloitte and now has over 20 years’ experience in the private sector. For 10 years, Rob has specialised in providing indirect tax advice almost exclusively to a range of Health sector clients and as a result has a deep understanding of the care industry and holds strong relationships with local authority finance teams, CCGs and key relationships with other professionals associated with CQC and RQIA in Northern Ireland.

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Rachel Boam Senior Executive Assistant

Rachel has joined the team as Senior Executive Assistant, having been in that role at SSP Limited for just over 17 years. After leaving college, Rac...

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Rachel Boam Senior Executive Assistant

Rachel has joined the team as Senior Executive Assistant, having been in that role at SSP Limited for just over 17 years.

After leaving college, Rachel began her career as a Secretary in the Foreign and Commonwealth Office in London, which led to overseas postings to New York, Athens and finally as Personal Assistant to the British Ambassador in Berlin, before leaving the Diplomatic Service to settle down in West Yorkshire where she grew up.

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Julia Lazar Business Administrator

After completing her post-graduate studies in Management at the University of Sheffield Julia’s career has focused on the finance sector. Julia joined...

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Julia Lazar Business Administrator

After completing her post-graduate studies in Management at the University of Sheffield Julia’s career has focused on the finance sector. She joined VAT Solutions in 2012 and has built up strong relationships with our clients over the years. Julia is a key part of the VAT Solutions team, providing administrative support to all areas of the business.

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Clare Newboult Head of Business Development and Client Services

Clare has been specialising in business development in the care sector for over fifteen years. Having graduated from the University of Birmingham, she...

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Clare Newboult Head of Business Development and Client Services

Clare has been specialising in business development in the care sector for over fifteen years. Having graduated from the University of Birmingham, she began her career in European finance before moving to a national consultancy with a social care portfolio.

From there, she moved on to concentrate on business growth for smaller operations supplying the health and social care sector – ranging from regional to national operators – and exploring development opportunities and routes to market. She has worked closely with multiple cross sector representative organisations, including care associations, charities and national bodies, and is keen to encourage and facilitate shared best practice and knowledge within the health and social care community. As part of her position within the VAT Solutions team, she is working to promote and encourage the wider understanding within the care sector of the role, and importance, of VAT in its commercial planning strategy.

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Maxine Havenhand Finance Manager

After starting her career working at HM Customs & Excise, Maxine moved into the private sector in 2005. Maxine is a qualified book keeper with ov...

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Maxine Havenhand Finance Manager

After starting her career working at HM Customs & Excise, Maxine moved into the private sector in 2005.

Maxine is a qualified book keeper with over 15 years book keeping and accounts experience. She worked for a number of different employers, ranging from sole traders to a national company with multiple sites, before joining VAT Solutions.

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Kelly Symonds Senior Indirect Tax Manager

Before being asked to join the VAT Solutions team, Kelly worked for 30 years as an employee of HMRC, primarily as a VAT Inspector working with a large...

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Kelly Symonds Senior Indirect Tax Manager

Before being asked to join the VAT Solutions team, Kelly worked for 30 years as an employee of HMRC, primarily as a VAT Inspector working with a large and diverse range of businesses ranging from small and medium enterprises to large and complex organisations with varied income streams and intricate VAT liability issues.

Kelly has extensive experience in the analysis and interpretation of VAT legislation and HMRC’s related books of guidance obtaining a BTEC diploma in Advanced VAT Assurance along with a number of HMRC Tax Professional qualifications. Kelly has a real passion for health and fitness being a keen runner for over 30 years and having completed various races, most notably finishing first lady in The White Peak Marathon.

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Cory Edwards Business Manager

Cory graduated from Brunel University in 2014 with a degree in Business Management. That same year he secured an internship with a leading Personal Br...

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Cory Edwards Business Manager

Cory graduated from Brunel University in 2014 with a degree in Business Management. That same year he secured an internship with a leading Personal Branding Agency and then went on to work within a number of organisations under that same umbrella organisation. Cory is now the Business Manager for Vat Solutions, ensuring not only the smooth running of the day to day office functions, but also ensuring that the various elements of our business are aligned in terms of a seamless process and delivery to our clients from our technical VAT, Project/Account Management and Novations teams

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Rebecca Hargreaves Project Manager

Becky joined the team in 2015 after graduating from the University of Sheffield, with a degree in Urban Studies. This provided her with an excellent u...

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Rebecca Hargreaves Project Manager

Becky joined the team in 2015 after graduating from the University of Sheffield, with a degree in Urban Studies. This provided her with an excellent understanding of the rules & regulations associated with the planning industry.

Having been with the company for many years, her role as a Senior VAT Analyst means she has developed a keen and fully rounded knowledge of the sector. She is currently responsible for liaising with local authorities throughout the UK, as well as providing specialist indirect tax analysis.

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George Hall Account Manager

As a student of Linguistics at the University of Sheffield, George has recently transitioned into an Accounts Manager position at VAT solutions. Prev...

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George Hall Account Manager

As a student of Linguistics at the University of Sheffield, George has recently transitioned into an Accounts Manager position at VAT solutions.

Previously George has worked in a variety of customer facing and administration roles, which alongside his degree, have allowed him to develop his analytical and interpersonal skills. George is now looking to gain knowledge and experience in the tax sector.

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John O'Hare Indirect Tax Manager

Before joining VAT Solutions, John worked in numerous indirect tax roles within HMRC. Having successfully passed a BTEC Advanced Diploma in VAT Assura...

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John O'Hare Indirect Tax Manager

Before joining VAT Solutions, John worked in numerous indirect tax roles within HMRC. Having successfully passed a BTEC Advanced Diploma in VAT Assurance, he spent 15 years as a VAT inspector carrying out audits on businesses of all sizes and sectors across the North of England. During this he became familiar with most accounting systems, from simple manual ledgers to bespoke computerized packages, the challenges and opportunities presented by each and the analysis of the various reports produced.

John has a comprehensive understanding of VAT liability and legislation and its practical application in a wide range of businesses together with the ability to explain the most complex areas in a clear and straightforward manner tailored to the needs of the customer.

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Edward Buchan Indirect Tax Manager

Ed studied Sports Coaching at the University of Gloucestershire, graduating with a Master’s in 2019, during which time he developed a keen interest in...

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Edward Buchan Indirect Tax Manager

Ed studied Sports Coaching at the University of Gloucestershire, graduating with a Master’s in 2019. During this time, he developed a keen interest in data analysis and moved on to combine this interest, alongside his longstanding passion for cricket, with his work as a performance analyst.

Throughout this period, Ed continually improved his skills in data presentation and manipulation, with a particular focus on tailoring data presentation to meet different needs. Since joining VAT Solutions in 2019, Ed has continued to build his data analysis and presentation skills to meet the needs of our clients. He is also a key member of our technical VAT team, with particular involvement in VAT group compliance and VAT return/purchase ledger analysis.

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Thomas Hague Indirect Tax Manager

Tom studied at the Leeds Business School, graduating in 2016 with a degree in Business and Management. During his studies, Tom spent a year over in th...

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Thomas Hague Indirect Tax Manager

Tom studied at the Leeds Business School, graduating in 2016 with a degree in Business and Management. During his studies, Tom spent a year over in the US working for a multinational corporation as part of a sandwich year.

This involved working in different departments through the business, with a key part focused on developing investment opportunities with clients. Following graduation, Tom worked in the hospitality industry providing financial support to events across the UK, helping him develop strong analytical skills in the finance sector.

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Natasha Allen Indirect Tax Assistant

Natasha has been working as an accountant for over 7 years and has a keen interest in payroll and finance. With a certificate in Business administrati...

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Natasha Allen Indirect Tax Assistant

Natasha has been working as an accountant for over 7 years and has a keen interest in payroll and finance. With a certificate in Business administration and Payroll systems, she started working in the sector as an Accounts & Payroll Administrator at a private accountancy practice before moving into the pensions financial services sector where she worked for over 5 years as a Cash Management Assistant.

Having worked in customer service and with extensive experience managing client accounts, Natasha is a valuable member of our VAT team, supporting our clients throughout their VAT reclaim process. Natasha is also developing her skill set by studying for her AAT qualification.

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Steve Wasden Contract Manager

Following a successful period as Managing Director of a regional manufacturing company, Steve moved into the charitable sector and was responsible for...

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Steve Wasden Contract Manager

Following a successful period as Managing Director of a regional manufacturing company, Steve moved into the charitable sector and was responsible for managing the finances and accounts of a number of charities and associated social enterprise.

His broad range of experience includes company formation (in both the private and not for profit sector) and he has direct experience of project/financial management of large capital projects as well as complex cash flow (having worked closely with The European Regional Development Fund). In addition to his detailed knowledge of commercial and charity accounts, Steve brings his passion for problem solving and a breadth of IT skills to the VAT Solutions team.

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Joshua Perry Business Development Executive

Having graduated from the University of Sheffield with a degree in English and History, Joshua has developed a career in client-facing, customer serv...

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Joshua Perry Business Development Executive

Having graduated from the University of Sheffield with a degree in English and History, Joshua has developed a career in client-facing, customer service roles where he has particularly enjoyed building strong relationships with the businesses which he has supported, as well as cultivating an in depth understanding of their particular challenges and needs.

He has joined VAT Solutions as Business Development Executive in order to support our clients further both pre and post engagement. Outside of the office, Joshua is a keen musician and also enjoys walking in the Peak District.

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Emma Harrison Marketing Executive

Emma graduated from Sheffield Hallam University in 2019 with a degree in International Events Management, and has since been working in customer servi...

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Emma Harrison Marketing Executive

Emma graduated from Sheffield Hallam University in 2019 with a degree in International Events Management, and has since been working in customer service, marketing and event management roles where she has had particular responsibility for commercial partnership arrangements.

Emma has a particular passion and flair for creativity and new ideas, bringing her enthusiasm for innovation to the VAT Solutions marketing team as well as to the sector as a whole.

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02 About Us

Our Introducers

We have a network of Introducers who work on our behalf, corroborating our guarantee of professional service, allowing us to act quickly in dealing with any requests for clarification which you might have in person.

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For more information and a bespoke personal service, our team of dedicated and knowledgeable staff would be delighted to assist with any enquiries.

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